Getting Started with Elastix: A Beginner's Guide

David Duffett

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Elastix is class leading unified communications server software - fully Open Source - and is used by a huge number of people and organizations across the world. Telephony is handled by Asterisk and the FreePBX GUI, instant messaging is handled by OpenFire, and for fax implementations - Hylafax is included. What Elastix does, so effectively, is to give a strong, easy-to-use, and consistent GUI over all of them. The popularity of Elastix is testament to its value.

Elastix Book Cover
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About This elastix Book

Aimed at newcomers to Elastix this concise and highly focused 'Getting Started' book aims to have your VOIP system up-and-running fast. From installation to implementing your first extension, from trunks to custom dial plans and queues - this succinct book cuts-to-the-chase in a practical, focused, and easy-to-understand manner.

Written by leading Asterisk and Elastix specialist, David Duffett, and filled with helpful illustrations - Getting Started with Elastix walks the reader through each topic carefully. In turn, there are helpful chapters on specifying the appropriate hardware for your system, things to consider when connecting to legacy systems, and more.

In the book, you will learn to:

> Install Elastix, and contained packages such as Asterisk and Postfix, simply and quickly

> Add Extensions so you can start making calls fast

> Understand Trunks and how to route calls

> Implement Queues to handle incoming calls

> Set-up IVRs (Interactive Voice Response), Voicemail, and more!

> The print book is in full colour to help illuminate reader understanding.

Now in Spanish: Elastix: Guia para Principiantes

About The Author

David Duffett delivers Asterisk and Elastix training and consultancy around the world through his own company (TeleSpeak Limited,, in addition to designing and delivering training for a number of companies, including Digium, Inc.

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Published November 7th, 2013 | 118 pages (paperback) $14.99 / £9.99 | eBook $9.99 | ISBN: 978-0-9574105-5-8

Table of Contents

Chapter 1 – Getting Started
Why Elastix
The First Password
The Installation is Complete
Chapter 2 – Using the GUI
Adding an Extension
Connecting the Phone (manually)
The Extension (once again)
The Asterisk Command Line
Chapter 3 – Extensions
Adding another Extension
Configuring the Second SIP phone
Checking Things Work
Chapter 4 – Trunks
Adding a Trunk
SIP Trunk (Outbound Calls)
Adding a Second SIP Trunk
The Register String
Chapter 5 – Queues
Testing our Queue
A Second Queue
Chapter 6 – IVRs
Back to Inbound Routes
Chapter 7 – Custom Dial Plans
Getting Started
Chapter 8 – Specifying the System
Chapter 9 – Legacy Connectivity
Chapter 10 – Hardware Configuration in Elastix

Connecting the ISDN Link
Outbound Route
Chapter 11 – Case Studies
Case Study I – Feature Server
Case Study II – Migration Strategy
Appendix A – Asterisk CLI Commands